Terms & Conditions | Pawservation

What Pawservation is

Pawservation is booking and scheduling software that a pet-sitting business embeds on its own website. Pawservation does not perform pet-sitting services, and is not a party to the agreement between a sitter and her customer.

Accounts

Sitters and the platform owner sign in with an email and password; customers sign in with a one-time code sent to their email. Each person is responsible for keeping their own credentials secure.

Payments

Pawservation is not a payment processor. A sitter collects payment herself, outside Pawservation, and logs the amount here so her records stay accurate. We never process, store, or guarantee any payment, and any payment dispute is between the sitter and her customer.

Acceptable use

Don’t attempt to abuse the booking or intake system, or to work around tenant isolation, rate limits, or any other technical safeguard.

Your data

A sitter owns her business’s client and booking data. See our Privacy Policy for how long we keep it and how to have it deleted.

Availability

Pawservation is provided “as is,” without any uptime guarantee. To the fullest extent the law allows, Pawservation is not liable for indirect, incidental, or consequential damages arising from use of the service.

Termination

The platform owner may disable or remove an account that violates these terms.

Governing law

These terms are governed by the laws of the State of California, and any dispute will be brought in the state or federal courts located in San Francisco County, California.

Changes

We may update these terms from time to time; check back periodically.